Privacy Policy

Effective Date: 1st January 2025
Last Updated: 16th April 2025

KenSmartMed (“KenSmartMed,” “we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, www.kensmartmed.com (the “Site”). This policy applies to all visitors accessing the Site from the United States, India, or any other region.

Our website is intended solely for providing information about our medical devices. We do not sell products or services through the Site.

1. Who We Are

KenSmartMed is a global medical device company operating in the United States and India, dedicated to providing innovative healthcare technologies. Our website is an informational resource for users seeking details about our medical devices and corporate initiatives.

2. Scope of This Policy

This Privacy Policy covers the data collected via our public-facing website. It does not apply to data collected offline or through other channels (e.g., product usage or clinical research), which may be governed by separate policies.

We handle all personal data in accordance with:

The General Data Protection Regulation (GDPR) for users located in the European Union or interacting with EU data subjects
The Health Insurance Portability and Accountability Act (HIPAA) for health-related information from or about individuals in the United States
Applicable data protection laws in India, including the Information Technology Act, 2000, and associated rules

3. Information We Collect

We may collect the following types of information:

a. Personal Information You Voluntarily Provide

Name, email address, phone number
Company name or job title (if included)
Information submitted through contact forms, newsletter sign-ups, or email communications

b. Automatically Collected Data

IP address
Browser type and version
Device type and operating system
Geographic location (based on IP)
Pages visited and time spent on the site
Referring site or search engine

This information helps us improve website performance and user experience.

4. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries or feedback
To send requested communications, such as newsletters or updates
To analyze usage and improve the website
To ensure compliance with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

5. Data Storage and Localization

All data collected through the Site is stored locally within the respective countries where it was collected:

Data collected from users in the United States is stored on servers located in the USA
Data collected from users in India is stored on servers located in India

We maintain industry-standard technical and organizational safeguards to protect this information.

6. Patient Information & Health Data

While our website is not designed to collect patient health information, any personal data that may be collected or processed in the course of business, including communications about medical devices or patient inquiries, is handled in accordance with:

HIPAA (Health Insurance Portability and Accountability Act)
GDPR (General Data Protection Regulation)

We ensure all data privacy and security protocols are followed for such sensitive information.

7. Cookies and Analytics

We use cookies and similar tracking technologies to improve user experience and analyze site traffic. You may manage or disable cookies via your browser settings. Some functionalities may not work properly without them.

8. Data Sharing and Disclosure

We may share your data:

With trusted third-party service providers for hosting, analytics, or email communications (under confidentiality agreements)
When required by law or to comply with legal obligations
In connection with a business transfer, such as a merger or acquisition

We do not share data for advertising or marketing by third parties.

9. Your Rights

Depending on your location, you may have rights to:

Access and correct your personal data
Request deletion of your data
Object to or restrict data processing
Withdraw consent (if processing is based on consent)
File a complaint with a data protection authority

To exercise these rights, contact us at privacy@kensmartmed.com.

10. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law.

11. Children’s Privacy

The Site is not directed to children under the age of 13 (or under 16 where applicable). We do not knowingly collect personal data from children.

12. International Transfers

Data may be transferred between the USA and India for legitimate business purposes, and such transfers are protected by appropriate legal safeguards and contractual protections.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before submitting any personal information.

14. Changes to This Privacy Policy

We may update this policy periodically. We encourage you to review this page for any updates. Continued use of the Site after changes constitutes acceptance of those changes.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, you may contact us via Email :

Email: privacy@kensmartmed.com